Business Telephony, VoIP and SIP
Cloud, on-site and hybrid phone systems that keep every office and remote worker on one number plan, with lower running costs.
With the traditional phone network being retired, every business still on ISDN or analogue lines needs a plan. Rapid IT designs and value engineers phone systems around how you actually take and make calls, whether that means a fully hosted system, new hardware on site, or a hybrid of the two using equipment you already own.
Because we also manage your network, voice quality is designed in from the start rather than left to chance.
What is included
Cloud phone systems
Staff make and receive calls from a desk phone, laptop or mobile, wherever they are, with no phone system hardware to maintain.
SIP trunking and ISDN migration
Move business and ISDN lines to SIP, add or remove lines as you need them, and keep your existing numbers.
Multi-site telephony
Branch offices and home workers on one system, with shared call history, voicemail and extension dialling.
Microsoft 365 integration
Click-to-dial, call history and contact sync inside Outlook and Microsoft 365.
Call handling features
Auto attendant, call queues, call recording, voicemail to email, time-based greetings, conferencing and live call dashboards.
Resilience
4G backup options keep calls flowing if your main internet line fails.
Frequently asked questions
Can we keep our existing phone numbers?
Yes. Numbers are ported across to the new service.
Do we need new handsets?
Not always. Many existing handsets can be reused, and staff can also use softphones on a laptop or mobile.
What happens if our internet goes down?
Calls can divert automatically to mobiles or another site, and a 4G backup line can keep the system online.
Claim your free 35-minute consultation
Sit down with one of our consultants, in person or by video, and talk through what is and is not working in your IT. No cost and no obligation.
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